Article 1

In these general terms and conditions, the following terms are understood to mean:
Dietitian: Member of the Dietitians Cooperative Netherlands, also holding a Dutch diploma in dietetics, acting as an independently established Dietitian or freelance Dietitian.
Client: The person to whom advice is given by the Dietitian or their legal representatives.
Doctor: The general practitioner, dentist, or specialist who has referred the Client to the Dietitian.
Practice Address: The location where the Dietitian’s practice is conducted.
The terms defined above will hereafter be referred to respectively as Dietitian, Client, Doctor, and Practice Address.

Article 2
The Dietitian provides nutritional and dietary advice to the Client at the specified Practice Address. Any changes to the Practice Address will be immediately communicated to the Client.

Article 3
Generally, the Dietitian advises the Client based on a formal referral from the Doctor. The Dietitian will keep the Doctor updated on the progress of the treatment. Additionally, the Dietitian is directly accessible to patients without a referral.

Article 4

If the Client is unable to attend the scheduled appointment at the Practice Address, they must inform the Dietitian.
If the Client fails to notify the Dietitian of their absence within 24 hours of the scheduled time, the Dietitian is entitled to charge the Client for the scheduled appointment.

Article 5
Before the treatment begins, the Dietitian will orally or in writing inform the Client of the applicable rates.

Article 6
The Dietitian sends a monthly invoice to the Client. The Client is obligated to transfer the owed amount to the Dietitian’s specified bank account within 14 days after the invoice date. It is the Client’s responsibility to claim any payments for consultations from their insurer. In case of non-payment within the stated date, the Dietitian has the right to charge legal interest and all costs associated with collecting the owed amount, such as collection agency fees and legal costs.

Article 7
For determining what the Client owes the Dietitian, the Dietitian’s books and records are decisive, unless proven otherwise.

Article 8
The Dietitian’s advice is result-oriented by nature, but without guaranteeing results. The Dietitian disclaims all liability for damages or injuries arising from or related to the Client’s following the advice given by the Dietitian, unless there is intent or gross negligence on the part of the Dietitian.

Article 9
In the case of a dispute between the Client and the Dietitian regarding provided advice and/or its consequences, the Client has the right to file a complaint with the national complaints desk: Complaints Desk Paramedics,